2. Privacy and Cookie Policy

1. Introduction

Water Storage Southwest ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Data We Collect

We may collect and process the following data:

• Contact Information: Name, email address, phone number, and property address provided via our contact form.

• Project Data: Information regarding your property’s water or drainage systems required for quoting.

• Technical Data: Your IP address and browser type collected via cookies.

3. How We Use Your Data

We use your information to:

• Provide requested quotations and carry out contracted works.

• Communicate regarding ongoing projects.

• Comply with legal and regulatory obligations (e.g., Environment Agency reporting).

• We never sell your data to third parties.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or guarantee requirements.

5. Your Rights

Under UK law, you have the right to:

• Request access to the personal data we hold about you.

• Request correction or erasure of your data.

• Withdraw consent for marketing at any time.

6. Cookie Policy

Our website uses "cookies" to enhance your browsing experience.

• Essential Cookies: Necessary for the website to function.

• Analytical Cookies: We use tools like Google Analytics to understand how visitors interact with our site, helping us improve our service.

• Managing Cookies: You can choose to accept or decline cookies through your browser settings. However, this may prevent you from taking full advantage of the website.

7. Contact Us

For any questions regarding your privacy, please contact us at: Email: [email protected] Address: L&K Plant, Higher Grattons, Kentisbury Ford, Barnstaple. Ex31 4nb